Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Pick up and deliver rates?

Our price includes pick up and drop off, it is a flat rate charge so there are no hidden costs.

Are the products you use animal friendly?

Yes, all the products we use to wash your pets belongings are all natural, so there is no nasty chemicals to irriate your animal.

How long does your service take?

We do our absolute best to arrange a time and day that suits you for pick up and strive to have it back to you within 48 hours, sometimes it can be a faster turn around depending on our work load.

How and when do I make payment?

Payment is made upon the return of your items, we can currenly accept cash,card and Paypal.